Front of House team

Responsible to: Front of House Supervisor

Responsibility for: Providing a first class customer experience – serving food, drinks and spiritual ministry

Hours:  Full Time or Part Time including on-the job training

Wage:  To be agreed, also potential internships and apprenticeships may be available 

Core Duties and Responsibilities:

Responsible for ensuring customers receive the best possible experience at our Miracle Café and learning best practice, hospitality & ministry skills.

Responsibilities include:

  • Welcoming customers and seating them
  • Explaining the menu and the way that Miracle Café works and what we offer
  • Taking customers’ food & drink orders 
  • Answering customers’ questions on the menu items
  • Preparing hot and cold drinks
  • Serving food and drinks
  • Keeping the serving station stocked and clean
  • Providing spiritual ministry where required (full training given)
  • Taking customer payments
  • Clearing tables
  • Help with dishwasher and washing up where needed
  • Cleaning of café and toilets when required
  • Full on the job training – customer service, hospitality, Christian ministry
  • Adhering to Food Safety Standards, maintaining high levels of cleanliness – we expect to maintain a 5* Hygiene rating at all times
  • Any other duties proportionate with the role as required by management

Personal requirements, skills & qualifications

Criteria Essential Desirable
Qualifications/Knowledge:  A heart to serve others

Keen to learn

Hospitality or barista training

Christian ministry training

Work Related Experience: Hard working Hospitality experience

Customer service experience

Christian ministry experience

Skills/Abilities & Special Attributes: Cheerful personality

Ability to adapt to change

Ability to stay calm under pressure

Good organisation & time management skills

Good communication skills

Self-motivated

Work well as a team

Hospitable

Faith A follower of Jesus (or would like to be)

Apply

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